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Speaker Bio

Jolene Watson is a dynamic and engaging keynote speaker who captivates audiences across Canada with her energy, passion, and expertise.

As the President of Clarity Coaching & Development, she is a Certified Myers-Briggs® Practitioner, RVT, Executive Business Coach, Emotions-Centered Coach, Personality Expert, Best-Selling Author, and Award-Winning Speaker. Jolene’s unique ability to connect authentically and create transformative experiences has made her a sought-after speaker and facilitator at various conferences, business schools, and leadership programs across the country.

As an ENFJ—extroverted, intuitive, values-driven, and planful—Jolene brings natural leadership, compassion, and vision to every stage. Her expertise in personality types allows her to tailor presentations to specific industries, helping audiences recognize their strengths and create meaningful connections.

Recently honored with seven Business Excellence Awards for Customer Service Excellence, Resilience, Growth & Expansion, and Entrepreneurship, Jolene is widely recognized as ‘Canada’s Networking Expert.’ She specializes in creating connections, stress management, emotional regulation, charismatic leadership, and customer service.

Jolene’s passion for professional development, psychology, and uplifting others shines through in every aspect of her work. Committed to building meaningful connections, she’s excited to continue to expand her impact globally.

Speaker Topics

Creating Connections: Networking Skills & Body Language

Do you easily connect with others? Do you have introverted tendencies?

Jolene Watson, Canada’s Networking Expert, will provide an engaging and interactive session with a focus on increasing confidence in terms of quickly connecting with clients and potential clients at events, meetings, tradeshows, showings, and conferences.

OBJECTIVES

  1. Discover your personality preferences and communication styles.
  2. Enhance professionalism via effective conversation starters and elevator pitch.
  3. Understand body language with a focus on increasing charisma.
No Thank You, Forever: Emotional Regulation & Setting Boundaries

Have you ever found yourself agreeing to something, personally or professionally, only to feel instant regret or resentment? It comes at a cost: your reputation, your time, and, above all, your dignity. Recently, I encountered a similar scenario, and instead of saying yes, my immediate response was a firm, “No thank you, forever.” This was a game changer.

OBJECTIVES

  1. Enhancing your confidence and assertiveness with a focus on career development.
  2. Using compassion over empathy! Compassion has boundaries, empathy does not.
  3. Redefining time management with a focus on your purpose and core values.
Resiliency in the Workplace: Stress Management Personality Insights

Did you know that people tend to revert to the less preferred areas of their personality type under stress? This often causes out-of-character reactions that can lead to conflict and mental health issues.

OBJECTIVES

  1. Use personality insights to identify communication styles, enhancing self-awareness, collaboration, assertiveness, and workplace engagement.
  2. Manage stress triggers by understanding how different personalities respond to stress, with guidance on conflict management, emotional regulation, and not taking things personally.
  3. Apply the Platinum Rule and enhance listening, adaptability, and charisma for more effective communication.
Charismatic Leadership: Employee Retention & Attraction

Did you know that career development doubled in importance during the pandemic? Lack of focus on effective performance reviews and developing people is one of the leading causes of the great resignation. Jolene will delve into the top three skills required of leaders to increase job satisfaction

OBJECTIVES

  1. Utilizing personality insights to identify strengths and areas for growth, enhancing leadership skills.
  2. Exploring performance review strategies with a focus on conducting stay interviews.
  3. Discuss the need for hybrid work models, flexible roles, appealing onboarding packages, and recognizing workplace appreciation styles to attract talent.
Customer Service Excellence: Refresh Skills & Strengthen Loyalty

Jolene will provide an engaging and interactive session with a focus on increasing confidence in relation to customer service excellence. Self-awareness and behavioral adaptation are required to enhance our customer service skill sets.

OBJECTIVES

  1. Identify communication styles through personality insights to enhance self-awareness, collaboration, assertiveness, and customer service skills.
  2. Manage others’ stress triggers by understanding personality responses, conflict triggers, emotional regulation, and their decision-making and information-gathering styles.
  3. Enhance charisma and professionalism by applying the Platinum Rule, improving listening, and adapting behavior for effective communication.

Testimonials

Jolene proved to be an engaging, charismatic, knowledgeable, and caring speaker. We are so grateful for the valuable resources, great content, and her dedication to her work!

Jessica Yelland, Human Resources Manager, Learning and Performance Solutions, SaskTel

Jolene keynoted our conference on the topic of networking skills and creating connections, where she received an impressive 4.8/5 from attendees. She worked with our team to tailor the presentation to our audience and was a pleasure to work with. We would highly recommend her!

Cameron Choquette, CEO, Rental Housing Saskatchewan

Jolene is an amazing facilitator, speaker, and story teller. She kept our attention, passed on important information, and added value to all of our learning needs. The insight/knowledge I gained about myself and our team was invaluable.

Reagan Lundquist, Manager, Community Economic Development & External Relations , Prairies Economic Development Canada, Government of Canada

Jolene presented to our sales and management team on networking skills / creating better connections, as well as better understanding various personality types. She was fantastic and we highly recommend her.

Larry Pady, Corporate Sales Manager, Auto Electric Service Ltd.

Jolene’s presentation was enlightening, uplifting, educational, and truly helped to open a realm of psychological safety in the work place. I could have spent HOURS talking to her and gleaning information about leadership, management, and personalities. Her influence has already had a positive effect in our working environment; she was such a light in the room!   

Chantal Veenstra, Client Experience Coordinator, Janke LLP

Jolene Watson is an outstanding presenter that captivates her audience with engaging storytelling and humor. Her expert knowledge of customer service, personality traits, and how to effectively communicate left our team inspired and motivated. Jolene did her research and personalized her presentation for our company which helped the team to fully understand where and how to apply the concepts she covered. Truly inspirational. Highly recommended for any event!

Loy Levesque, Operations Manager, Saskatchewan Construction Safety Association

Jolene was an inspiration to us at RBC as we kicked off a new Fiscal Year. Her time with us was refreshing and ignited the fire within. An incredible investment of time in to our leadership group. Highly recommend if you are looking for inspiration to challenge yourself and your thinking!

Tracy Flory, Regional Enablement Coach, Royal Bank of Canada

Jolene was amazing! Her presentation was full of great insights, many laughs, and left us all wanting to learn more! I highly recommend that you book her for a speaking engagement to learn more about how personalities impact your team’s ability to handle stress, conflict and to help your team stay resilient!

Aleksandra Hoeber, Regional Director, SaskAbilities

Jolene Kickstarted our cross-province KNOW (Knowledge and Networking Opportunities for the Workplace) conferences! Not only did she instill professional knowledge from the stage, but she stayed though the lunch hour to network and engage with students one-on-one. We are so incredibly grateful for Jolene’s presence, and her warm and inviting disposition with everyone involved in the conference.

Amanda Powers, Student Engagement Coordinator, Saskatchewan Polytechnic

Jolene is a forward thinking, innovative, adaptive, and charismatic speaker! Jolene has a gift of being able to adapt her sessions to specific audiences. Whether it was networking skills or stress management (in person and virtually) she was always able to switch up material and her presentation style to match the audience, be that young introverted engineers or extroverted business leaders.

Darlene Leamon, Operations Manager, Association of Consulting Engineering Companies

Jolene’s energy and positivity are inspiring! We’ve hired her multiple times, and her focus on personality profiling for growth was enlightening, offering valuable insights on leveraging strengths and enhancing areas for growth. Jolene excels at engaging audiences, as reflected in the 9.6/10 average score from our post-session survey.

Her most recent workshop on respect in the workplace and emotional regulation exceeded expectations, fostering a more positive work environment. I highly recommend Jolene—her ability to energize, educate, and connect makes her a valuable asset to any event.

Justin Guillaume, B.Sc. (Hons) CIP, Supervisor, Loss Control & Underwriting Systems , Sandbox Mutual Insurance

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