Welcome to Centre Stage! LimeLight’s interview series, where we connect you with our roster of thought leaders who are reshaping industries, inspiring change, and driving success across various fields.
This month we feature speaker, Natalie Doyle Oldfield, an expert in trust-building and client relations, known for her transformative work with organizations worldwide. Natalie’s insights into fostering trust and meaningful connections offer invaluable guidance for professionals striving to create lasting impact in their client relationships. We sat down to talk about her new book called, Trusted: The Proven Path to Customer Loyalty and Business Growth.
Natalie has been named one of the World’s Top Thought Leaders in Trust for 5 consecutive years by Trust Across America and received a lifetime achievement award from the same organization alongside other leaders like Starbucks founder and CEO Howard Schultz and author Stephen M.R. Covey.
Natalie is the creator of The Client Trust Index™, an evidenced-based diagnostic that quantifies a company’s Trust Equity™. Utilizing these tools along with her data-backed, proprietary Trust Building framework, Natalie has consulted with and trained hundreds of companies across the globe to sharpen their ability to build and maintain profitable relationships that lead to company growth by instilling her eight key principles of trust.